Thursday, 17 October 2013

Journalism and customer service

Let's face it: The bulk of journalism produced is inessential. This isn't to say it's not valuable, just that the bulk of what appears in America's newspapers, magazines, airwaves, and media sites is not exposing government waste or corporate misdeeds.

Journalism and customer service
http://www.cjr.org/realtalk/journalism_and_customer_servic.php

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