The Need for Listening and Empathy in Journalism
Two recent blog posts raise this question: Just how often do news organizations actually listen to their communities?
In his post, former News & Record editor John Robinson argues that his paper doesn't dedicate time or resources to the issues he and many other readers face on a daily basis. And the News & Record isn't unusual. In fact, Robinson says this problem isn't limited to newspapers: "TV news has the same news diet," he writes, "and it's not in touch with mine."
In a response to Robinson, Kevin Anderson notes that many newsrooms are "subsisting on the fumes cast off by official life: crime, council meetings and planned events." They're spending much less time, Anderson says, on "the lived experience of their communities."
http://stearns.wordpress.com/2013/11/26/empathy/
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